Return Policy
Returns & Refunds Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Eligibility for Returns:
You may return most new, unused items within 14 days of delivery for a full refund or exchange.
The item must be in its original packaging and in the same condition that you received it.
For hygiene reasons, certain personal-use items may not be eligible for return.
How to Request a Return:
Contact our support team at support@aliomidi.site with your order number and reason for return.
We will provide instructions and a return address (if applicable).
Once we receive and inspect the item, we’ll issue your refund or replacement.
Refunds:
Refunds are processed within 7–10 business days after receiving your return.
Refunds will be credited to your original payment method.
Shipping costs are non-refundable unless the return is due to our error (wrong or damaged item).
Damaged or Defective Items:
Please report any damaged or defective products within 3 days of delivery. We’ll replace the item or provide a full refund.
Have questions? Contact us at support@aliomidi.site. We’re here to help!